In the current economic climate, knowledge and information services and corporate libraries are under huge pressure to demonstrate their value to their organisations.

A number of high profile organisations have made some dramatic changes on how these services are delivered to their internal customers.  Some organisations have taken the outsourced/offshored route, some are working with intermediaries and partners to provide shared services, many organisations are using a combination of these services.

Are these new models more efficient?  Do they really deliver the perceived benefits?  How are these benefits measured?  How do existing employees feel after they have been transferred to another organisation?  What impact is there on innovation, creativity, continuity and retention?  Does it matter?

Our panel will present their views and open the discussion. This will then be followed by a networking opportunity over drinks and nibbles.

Panel:

  • Stephen Phillips (Chair) – Executive Director, Morgan Stanley
  • Liam Brown – CEO, Integreon
  • Greg Simidian –  CEO, Perfect Information
  • Kate Stanfield - Head of Knowledge Management, CMS Cameron McKenna LLP
  • Sarah Fahy – Head of Global Library Services, Allen & Overy

Date: 30 March 2011

Venue: Balls Brothers, 2 Minster Court, London EC3R 7PP

Time: Registration at 6pm for 6:30 start

Registration is free for SLA members and £15 for non SLA members, payable on the door in cash or by cheque.

Please sign up by filling in this form.

The event is generously sponsored by Dow Jones and Swets.

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2 comments on “The changing face of corporate information services – new service models and partnerships”

  1. Pingback: New service models – some lessons learned

  2. Pingback: Event review: Changing face of corporate information services | SLA Europe

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